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Company Description:

Expert Global Solutions (EGS) is a global customer service organization, delivering best-in-class outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of more than $1.1B in 2014, EGS employs over 40,000 employees in more than 70 locations across ten countries.

EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash.

EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.

Customer Care Solutions

EGS Customer Care, Inc. provides Customer Care solutions to multiple industry verticals. With decades of Customer Care experience serving some of the most recognized brands in the world, EGS provides customized services across all communication channels. EGS specializes in Customer Care BPO support services for the full range of the customer management experience.

EGS Customer Care solutions include:

 

 

Financial Care Solutions

EGS Financial Care, Inc. is a global leader in Financial Care services. With clients around the world in the finance, retail, utility, technology, telecommunications and insurance industries, among others, EGS leverages best-in-class technology, operational excellence, and experienced resources to optimize the revenue cycle of its clients. EGS specializes in Financial Care services that include major financial management functions, such as accounts receivables management, revenue cycle management, and order to cash BPO services.

EGS Financial Care solutions include:

Company Info

Expert Global Solutions (EGS)
625 Pilot Road Ste 200
Las Vegas, NV, United States

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